Privacy Policy


THE AUS ADVENTURE CO PTY LTD
ABN: 68 668 267 114

This Privacy Policy outlines how The Aus Adventure Co Pty Ltd (“we”, “our”, or “us”) collects, uses, discloses, and protects personal information. We are committed to protecting the privacy of our customers and website visitors, and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that helps us deliver unique, premium guided adventures across Australia. This may include:

  • Full name

  • Contact details (email address, phone number, address)

  • Emergency contact information

  • Travel preferences, medical or dietary requirements (if relevant to your experience)

  • Payment details (processed securely)

You may provide this information by:

  • Booking a tour via our website

  • Submitting a contact or enquiry form

  • Signing up to a mailing list

  • Communicating with us via email, phone, or social media

2. Use and Disclosure of Personal Information

We use personal information to:

  • Confirm and manage bookings

  • Deliver tailored adventure experiences

  • Communicate updates, itineraries, or changes

  • Respond to enquiries

  • Process payments or refunds

  • Send marketing (if you opt in)

We may disclose your information to trusted third parties, such as:

  • Tour guides and logistics providers

  • Accommodation or catering services

  • Booking/payment platforms

  • Medical services (in the case of an emergency)

We will never sell or share your personal information outside of these necessary purposes unless required by law.

3. Security of Information

We take data security seriously. Your personal information is stored on secure systems and only accessed by authorised staff or contractors. While we use best practices to protect your information, no internet transmission can be 100% guaranteed. You share information with us at your own risk.

4. Cookies and Website Analytics

Our website uses cookies and tools like Google Analytics to help us understand how visitors use our site. These tools:

  • Track general site usage (e.g. which pages are visited)

  • Do not usually identify you personally

  • Help us improve your browsing experience and the quality of our services

You can manage cookie preferences via your browser settings.

5. Accessing and Updating Your Information

You may request access to your personal information or ask us to correct it if it’s inaccurate or outdated. Simply contact us using the details below.

6. External Links

Our website may include links to other sites (e.g. partner experiences or social platforms). We are not responsible for the privacy practices of these external sites and encourage you to review their individual privacy policies.

7. Consent

By visiting our website or booking a service with Aus Adventure Co, you consent to the collection and use of your personal information as outlined in this policy.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be posted on our website.

9. Contact Us

If you have any questions or would like to update your personal information, please contact:

E: info@ausadventureco.com.au
P: +61 458 419 559